Job Summary:

Responsible for analyzing customer product needs and obtaining orders for equipment/systems. (Reports to US Sales Manager)

Essential Functions, Roles, and Responsibilities

• Practice safe work habits and comply with all quality, safety, health and environmental policies, procedures, programs, and regulations.
• Promptly enter sales orders in Riger.
• Perform same day planning on equipment and/or order building.
• Ensure the accuracy of open sales orders, net pricing and that orders do not contain obsolete or invalid part numbers/descriptions and customer requirements.
• Effectively manage and utilize customer property within customer requirements.
• Communicate changes and/or cancellations to customer requirements and delivery issues to employee responsible for account.
• Proactively pursue compensation for expediting charges incurred through sales prior to manufacturing or shipping.
  Participate in regularly scheduled meetings.
• Deliver completed tickets to service, for signature when job goes along with other required paperwork such as test charts, etc.
• Provide input and assistance to other functional areas to improve processes and customer satisfaction levels.
• Keep abreast of new products, specifications and industry trends, competitor strengths and weaknesses.
• Deliver build packets to the shop, when returned record all rental asset numbers, serial numbers and or customer property numbers.
• Other duties as assigned.

Education, Training, Experience

• High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience.

Job Knowledge, Skills, Abilities:

• Working knowledge of drilling/production and equipment.
• Intermediate Computer Skills.
• Intermediate Language Skills, Intermediate Mathematical Skills and Intermediate Reasoning Ability.

Certifications, Licenses, Registrations: N/A

Supervisory Responsibilities: This job has no supervisory responsibilities.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl; stand, walk and sit; talk and hear.
• Close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds.
• Ability to clearly hear voices or alarms, bells, and other noise.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

• Normally work in an office environment; however, occasionally may work in assembly areas and field service machine shop.
• Regularly exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemical; outside weather conditions and risk of electrical shock. Regularly exposed to wet and/or humid conditions (outside weather conditions); high precarious places; extreme cold; extreme heat and vibration.
• Occasionally exposed to toxic and caustic chemicals; risk of radiation or electrical shock.
• The noise level in the work environment is usually very loud.